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Store Policy

At Raziq Honey, our goal is to deliver natural, high-quality honey with transparency, honesty, and excellent customer service. Please review our store policies before placing an order.

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Order Processing

  • Orders are processed within 1-2 business days after confirmation.​

  • For Cash on Delivery (COD) orders, please ensure your contact number is correct, we may call or message you to confirm your order.

  • Orders without confirmation may be delayed or canceled. 

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Local Delivery

  • We currently offer delivery in Pakistan.

  • Estimated delivery time: 3-5 Business days.

  • Delivery fee will be communicated during checkout or by message.

Returns and Exchanges

  • Due to the nature of our product, we do not accept returns on opened or used jars.

  • If your item arrives damaged or incorrect, please contact us within 48 hours with a photo or video.

  • We will happily arrange a replacement or refund if the issue is valid.

Order Cancellations

  • You may cancel your order within 12 hours of placing it by contacting us directly.

  • Once the order is out for delivery, cancellation will not be accepted. 

Payment options

  • We accept Cash on Delivery for all local orders.

  • We also accept bank transfer, jazzcash/easypaisa etc.

Privacy Policy

  • Your personal information is kept secure and confidential.

  • We never share or sell your data to third parties. 

Contact Us

  • If you have any question or concern about your order, feel free to reach out to us via.

03453406461

ADDRESS

Barawal Bandi, Dir Upper (KPK)

OPENING HOURS

Mon - Thu: 9am - 10pm

Fri: OFF
Saturday: 9am - 10pm
Sunday: 8am - 11pm

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